Ferraris Piston Services Limited (FPS) operates across the UK through a network of 23 regional distribution centres, or RDCs, with headquarters at a national distribution centre based in Sheffield, and an extensive client portfolio that spans the automotive, maintenance, accessories, and retail sectors.
Employing more than 1,100 people, it has 350 vans nationwide, and the way in which FPS operates means that it is essential to keep downtime to a minimum. So service, maintenance and repair is crucial to the smooth running of the business.
Stuart Collett, Fleet Manager at FPS, explains how the firm is using ServicePoint: “Our RDCs can easily book in work through ServicePoint’s online portal, allowing them to concentrate on their core functions rather than having to find local garages and negotiate rates.
“Also, we use something that ServicePoint describe as a ‘managed service’ which means that we delegate the authorisation process for work as long as it meets certain preconditions – mainly financial - that we have set, with the Allstar support team only contacting the RDC if there are any queries or it is a high value job.”
The company also uses the data available through the ServicePoint portal.
“Because we work our vehicles very hard, having access to the service history is important both from a safety point of view and also when it comes to minimising costs,” says Stuart.
To find out more about how ServicePoint helps FPS improve the efficiency of its fleet maintenance management, including receiving just one consolidated monthly invoice, download the case study here.